Frequently Asked Questions

The Hearts Of Love Experience:

  • Our puppies are never raised in kennels. They are born and nurtured inside our home, surrounded by warmth, intention, and constant human connection.

    We keep our program intentionally small and highly curated so that each puppy receives individualized attention, daily enrichment, gentle handling, and endless affection. They grow up accustomed to the natural rhythm of a loving home — the sounds, the routines, the closeness — which allows them to develop into confident, emotionally secure companions.

    From their very first days, they are treated as cherished members of our family. This foundation is not accidental — it is designed.

    The result is a puppy who transitions seamlessly into your life, already familiar with love, structure, and connection.

  • Each of our puppies is thoughtfully prepared and sent home with a carefully curated experience, not just the essentials.

    Your puppy’s investment includes:

    • First round of age-appropriate vaccinations
    • ENS (Early Neurological Stimulation) training to help build confidence and resilience from the very beginning
    • Beginnings of pad and/or litter box training
    • A comprehensive puppy care guide to support a smooth transition
    • Microchipping, with Hearts of Love listed for added security

    Every puppy also goes home with a luxury, personalized going-home bag, which includes:
    • A blanket scented with mom for comfort
    • Starter food
    • Toys
    • Hand-selected personalized items unique to your puppy

    We also provide:

    • 30 days of complimentary pet insurance through the American Kennel Club (AKC). We require all of our puppies to remain covered by pet insurance for life to ensure they are always protected.
    • Lifetime breeder support — because when you bring home a Hearts of Love puppy, you are family forever.

    Our goal is to set both you and your puppy up for lifelong success, confidence, and love — that is what truly sets Hearts of Love apart.

  • A: Yes. Each of our puppies leaves with limited registration through the American Kennel Club (AKC) and the Continental Kennel Club (CKC). This provides verified pedigree documentation while protecting the integrity of our carefully curated bloodlines.

    Full registration may be considered only for select, approved breeding homes that meet our strict standards and share our commitment to responsible, ethical breeding practices.

  • A: Every transportation arrangement is handled with the same level of care and intention as our placement process.

    Because of this, We do not ship puppies via cargo under any circumstances. For families who are not local, we can assist in arranging private ground delivery or a professional flight nanny to personally accompany your puppy to you, at the buyer’s expense. We also happily welcome in-person pickup by appointment.

  • While we take great care to ensure each of our puppies is thoughtfully placed in a home that fits their needs for life, we understand that life can sometimes become unpredictable. If you are ever unable to keep your puppy, you must contact us immediately. As this is a requirement underneath our Contract. Our puppies are part of our family forever, and we will always welcome them back. We would much rather personally oversee their transition and rehome them with a family that aligns with their personality and needs than risk them being placed in an unsuitable situation.

  • A: Our companions are typically ready to join their forever families between 8–10 weeks of age. However, we never rush the process. Each puppy’s readiness is thoughtfully determined based on their individual development and veterinary clearance.

  • Absolutely! We love connecting with our families early. Video calls are always welcome, and in-person visits can be arranged by appointment whenever possible.

    Your safety and the health of our puppies are our highest priorities, so visits are thoughtfully managed to ensure a calm, secure, and enjoyable experience for everyone.

    Even from a distance, we make sure you feel part of your puppy’s world — seeing them grow, play, and bond with love every step of the way.

  • A: Yes! We maintain a carefully curated waitlist for our upcoming litters. However, we only accept families who meet our standards and align with the lifestyle, care, and love our puppies require.

    While we do allow you to share your top three preferences, the ultimate match will always be thoughtfully determined to ensure a lifelong, harmonious bond.

    A small deposit is required to reserve your spot once your application is approved, securing your place in line for a truly exceptional companion.

  • Yes! To reserve your Hearts of Love companion, we require a $500 non-refundable security deposit. This deposit secures your place and is applied toward the total purchase price of your puppy.

    The remaining balance is due at the time of pick-up. For families arranging transportation via a flight nanny, the full payment is required three days prior to delivery to ensure a smooth and seamless transition for your puppy.

    This process allows us to carefully match each puppy with the perfect home, ensuring a lifelong bond and a confident, happy start for your new family member.

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